Tropo

API.AI Tropo Integration for SMS allows you to easily create Tropo bots with natural language understanding based on the API.AI technology.

Setting Up API.AI

  1. In API.AI, go to Integrations in the left hand menu
  2. Click on the Tropo tile
  3. Copy the Web (HTTP) API
  4. Click the Start button

Setting Up Tropo

In order to set up the Tropo integration for your agent, you'll need the following:

Create a Messaging Service in Tropo

  1. Login to Tropo and go to Applications > Create New App
  2. Enter the following information:
    1. Name
    2. Choose Web (HTTP) API and enter the URL copied from API.AI
    3. Choose a Country and City for a generated phone number
  3. Click the Create App button
  4. Clear the Voice Script field under Web API Details
  5. Click the Save Settings button

Testing

You can test your bot by sending a text message to the messaging service number.