Response Design in Actions on Google

With the Actions on Google integration, you can reach Google Assistant users on both Google Home and eligible Android phones and iPhones. Different surfaces require different design. Our Actions on Google integration allows you to create Google Assistant bots for both surfaces.

Google Home, being a voice interface device, can give voice responses and play audio content. On mobile devices, your Google Assistant bot can send rich messages (cards, lists etc), in addition to the text and voice/audio responses.

To define your Google Assistant bot responses, go to the ACTIONS ON GOOGLE tab in the intent ‘Response’ section. This tab should appear automatically once the Action on Google integration is enabled. Otherwise, you can add it manually by clicking the + icon.

In this tab, you can either enable the ‘Use response from the DEFAULT tab as the first response’ option or add content specific to Actions on Google.

To add specific Actions on Google content, click the ‘ADD MESSAGE CONTENT’ button:

The following messages specific to the Actions on Google integration can be added:

  • Simple response (sent to Google Home and mobile devices)
  • Basic card (sent to mobile devices)
  • List (sent to mobile devices)
  • Suggestion chips (sent to mobile devices)
  • Carousel card (sent to mobile devices)
  • Link out suggestion (sent to mobile devices)
  • Custom payload (sent to mobile devices)

Some elements cannot be added together. You can add either Basic card, or List, or Carousel card(s).

See a detailed description of the currently available rich responses in the Actions on Google docs.